Boating Warehouse
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Follow the links below to answer any questions you may have.
Why Become a Registered User?
GST
Minimum Order
Backorders
Returns
Payment
Web Site Security
Customer Service
Account Application Form
Freight
· Better Prices on most of our product range
· Ability to create a standing order template of your most commonly ordered items
· No need to enter delivery details for each order
· Notification of specials (if desired)
All our quoted prices include GST where applicable. If your company or organization can claim GST exemption ie. purchased goods are to be shipped directly from us to a destination outside Australia please advise us and we will remove GST from your order.
Purchases under our minimum of $5 will incur a surcharge.
We endeavour to have all items in stock at all times, however this is not always possible. When backorders occur we will let you know via a confirmation email prior to your order being delivered.
If goods are not exactly what you are looking for or are faulty please contact us via email or phone within 7 days of receiving the goods. Non-faulty goods are only refundable if in a saleable condition ie. unworn, unopened in original packaging. Please provide the following information when returning goods. Invoice number, Item and quantity being returned, Reason for return. The item will then be refunded or exchanged.
If you are an account holder with us, your purchases will automatically go to your account unless you select to pay by credit card. Your purchases will appear on your statement at the end of month.
If you would like an account with us please fill in the account application form. Please allow 3 days for the processing of the account application.
If you are not an account holder with us we accept Visa, Mastercard, Bankcard, Discover and AMEX using our secure online processing facility.
This web site is protected by a firewall which makes the information you provide us 100% secure. All credit card transactions are processed on a secure server with encryption to protect against fraud. We do not keep a record of your credit card number, it goes directly to the bank /PayPal /PayMate .
Our customer
service operators are available at sales@BoatingWarehouse.com
, phone 61 (0)7 31677735 Mobile:(0)40 1186 073 8am-5pm
5 Days.
We provide delivery by post or you can collect.
You can also nominate your preferred courier for delivery to your area. All delivery charges remain the customers responsibility.
Small items will be sent via Australia Post.
Goods can also be collected from our showroom at a pre-arranged time.
If you have
any further delivery instructions please include them in the comments
box of your order.
